Contact us

Last updated: · checked by the GamblersChoice editorial team

One mailbox handles everything that concerns GamblersChoice: corrections, reader questions and business mail. Mention the URL you are writing about so we can find the passage quickly.

Postal and email details

Zephyrsand Interactive FZ-LLC
Building 4, Dubai Internet City
Dubai, United Arab Emirates
[email protected]

No phone number is published for the site and nobody receives visitors at the address above, so email remains the only channel. Expect an answer within several business days.

Spotted an error?

When a wagering rule, cash-out ceiling or licence reference on our pages differs from what the casino now displays, describe the difference and name the page. A screenshot from the cashier or the bonus terms lets us verify it sooner.

Trouble with a casino account

GamblersChoice reports on casinos and has no access to any of them. Frozen withdrawals, closed accounts and disputed transactions can only be settled by the operator, so begin with its complaints procedure. If that fails, escalate to whichever authority licensed the brand; casinos print this in their site footer, and our reviews mention it when known. For brands registered in Ontario, the escalation path runs through iGaming Ontario and the AGCO.

Business enquiries

Operators and affiliate managers write to the same mailbox. Our commercial model is explained under affiliate income.

Worried about your own gambling?

Our inbox cannot offer counselling. For confidential help at any hour, phone ConnexOntario free of charge on 1-866-531-2600; our responsible gambling page brings together other Canadian services.