Contact us

Last updated: · checked by the GamblersChoice editorial team

We answer every message about the content of this site — a bonus term that changed, a withdrawal that took longer than we reported, a casino that stopped accepting Canadian players, or a page that simply reads wrong.

Editorial and corrections

Write to [email protected] with the page address and what you found. Corrections about payouts and licence status go to the top of the queue; if you can attach a screenshot of the cashier or the terms page, the re-check is faster.

Player disputes

We are a guide, not an operator, and we cannot release a payout or unlock an account. The route that works is: the casino's own complaints procedure first, then the licensing authority printed on our review page for that brand. Ontario-registered operators are handled by iGaming Ontario and the AGCO.

Partnerships

Operators and affiliate managers can reach us at [email protected]. Placement in our tables is not for sale — a brand enters them only after passing the checks described in how we review casinos.

Getting help with gambling

If you need support rather than an answer about a casino, call ConnexOntario at 1-866-531-2600 — free, confidential and open 24/7 — or read our responsible gambling page.